Hey, my name is Chatrin “Phil” Soimora
I create eLearning content that is engaging to learners that also meets organizational goals.
My Approach
Understanding Needs
I actively observe classes, interview learners, and analyze their surveys in order to understand what their needs are. This gives me an idea of how I can tailor the content to their match theirs needs while creating a safe and supportive learning environment while making the material engaging.
Application of theories
I take several multidisciplinary theories and apply them to content creation. Gagne’s Nine Events of Instruction, Bloom’s Taxonomy, the ADDIE Model, Andragogy, Social Cognitive Theory, and other theories of motivation are considered when I create my content .
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15+ Years of customer service
Experience working at educational, military, and healthcare setting
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2+ Years of Design Experience
Additionally 2+ working with Learning & Delivery as a facilitator
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Community Advocate
1st Generation Immigrant and United States Air Force Veteran. Unique prospectives which allows for tailored and inclusive instructional content.
Personal
สวัสดีครับ, Hello! My name is Chatrin Soimora but my friends and family call me “Phil.” I was born in Udon Thani, Thailand, but moved to the United States as a small child in 1997. I lived Phoenix, Arizona the majority of my life and now call the U.S. home. I am a United Air Force Veteran who worked as a security forces member, where my primary duties were law enforcement and flight-line security. After my 4-year enlistment, I honorably separated from Air Force and decided to continue school.
About Me
Education
I am a firm believer of self-discovery and improvement. During my time from the Air Force till now I was able to complete the following degrees:
-M.S. Instructional Design, GCU, 2026
-M.S. Industrial and Organizational Psychology, GCU, 2024
-B.S. Kinesiology, ASU, 2020
-A.A. GCC, 2017
-A.S. GCC, 2017
-AGEC GCC, 2017
-A.S. CCAF, 2015
Professional
I currently work as a bank facilitator for USAA Federal Savings Bank. I started at USAA in 2022. I have held many roles such as being a credit card specialist, deposits representative, and working escalations. Prior, I was attending Franklin Pierce University as a DPT student, Doctorates of Physical Therapy. Ultimately, I decided that healthcare was not something of interest to me which is what led me to USAA. Before PT school, I worked as Security Forces Patrolman in the U.S. Air Force.
Testimonials
"Phil is really passionate about helping others and teaching. His love for creating content and delivering information really shows with his patience. USAA is really to lucky to have him as a facilitator"
-Jess R.
"Phil makes understanding topics very easy. He starts with simple topics and then builds It up. He also uses materials that are visual and interactive."
-Robert P.
Get in Touch!
Schedule an appointment if you would like to collaborate!
